COVID-19 (Coronavirus)

Posted on Monday, September 14, 2020 | News & Announcements

Accessing City Services

We’re here to help you navigate how to safely access city services during this global health pandemic. You can review our comprehensive strategies in our most recent COVID-19 Preparedness and Response Plan

City Hall Services

We’re still amid a global health pandemic. Though City Hall is open to in-person service, our department teams are ready to assist you in a variety of low-contact ways too.

By Phone or Email

We’re here to help, reach out to departments by phone, or filling out their online contact form to be contacted by email. Find Department Contact Forms and Phone Numbers here

Drop Box

Drop off payments, ballots, or other applications 24/7. The dropbox is located behind City Hall near the De Hoop Ave entrance.

Drive-Up Window

Make payments, drop off documents, and more using the drive-up window. The drive-up window is located behind City Hall along the side of the building, near the De Hoop Ave entrance.


City Hall is open to in-person visits with some precautions in place. Please only have 1 member of your household in the building if possible and stay home if you’re sick.

  1. Bring a mask (Under the governor’s order, we must refuse entry and service to individuals who fail to comply with the legal obligation to wear a face-coverings while inside.)
  2. Enter through the front entrance off 28th St SW
  3. Sanitize your hands
  4. Complete a health questionnaire
  5. You’ll be directed to the appropriate department


Public Safety Services

Emergencies Services

Call 911

Police Non-Emergency Services 

Call 616.530.7300

Police Non-Emergency Services

Call 616.530.7314.
These include: FOIA Requests, Accident Reports, Firearm Permit Applications, and SOR Registration


Other City Services

We’re here to help, reach out to departments by phone or filling out their online contact form to be contacted by email. Find Department Contact Forms and Phone Numbers here.  In-person appointments can be scheduled with staff.


Temporary Outdoor Restaurant Seating

Mayor Jack A. Poll signed an emergency order that increases outdoor restaurant seating during the coronavirus pandemic. The order is designed to support local restaurants that are reopening with reduced indoor capacity.

To take advantage of the new guidelines, business owners will need to apply and be approved for the expanded seating area.

  1. Before submitting their application, applicants are encouraged to contact staff to discuss their plans and any questions they may have. The Planning Office can be reached at 616.530.7258, Monday through Thursday from 7 a.m. to 5 p.m.
  2. Complete the Application for Development Plan Review
  3. Prepare all necessary attachments listed in the Attachments Checklist for Outdoor Seating Application. Send them to the Planning Office by email at
  4. Once an application with relevant plans and information is submitted to the Planning Office, they will be reviewed for approval. 


Limiting Public Meetings

The City of Wyoming will be limiting public meetings to only take what actions are necessary. Most of our scheduled public meetings are being canceled.

Governor Gretchen Whitmer issued an executive order allowing public meetings to take place digitally.  We encourage everyone to submit written public comments instead of attending meetings to slow the spread of COVID-19. View our meeting calendar to check for cancellations and agendas. 


Kent County Get Back to Work

Prepare to get back to work with the resources at Find safety guidelines, best practices, and helpful resources like:
- how to make your own mask
- PPE recommendations
- cleaning and disinfecting your workplace
- and more!
Thank you to Kent County Health Department, The City of Grand Rapids, Michigan State University, Spectrum Health, and Meijer for preparing this for our community.


Resources and Services

Michigan Small Business Restart Program

The Michigan Small Business Restart Program is offering $100 million in funds that will work to reduce the economic impact of the ongoing pandemic on Michigan small businesses and workers. An eligible business may apply for grants up to $20,000 and a minimum of 30 percent of the funds must be awarded to eligible women-owned, minority-owned, or veteran-owned eligible businesses. You can review the program FAQs before applying. Applications for the Michigan Small Business Restart Program will be available beginning July 15, 2020, at

Michigan Agricultural Safety Grant Program

The Michigan Agricultural Safety Grant Program is offering $15 million that will provide economic assistance for Michigan farms and agricultural processors to mitigate risks of the COVID-19 virus across the state’s food production industry. Grants will be available on a first-come, first-serve basis with $10 million total available for agricultural processers and $5 million available for farms. Applications will be processed by Michigan-based GreenStone Farm Credit Services, one of America’s largest rural lenders. You can review the program FAQs before applying. Applications will be available beginning July 15, 2020, with information available at

Follow the Kent County Health Department 

The Kent County Health Department is providing regular updates on the status of COVID-19 locally. They also have great resources on how to prepare your family, school, or business for an outbreak of COVID-19.

Find Meal Sites and Other Resources

Visit the Heart of West Michigan United Way to find meal sites where you can pick up food if you are in need or call 2-1-1 or 1-800-887-1107 to get connected to resources. Now is the time to help others in need, Heart of West Michigan United Way is mobilizing community resources. If you are healthy and able, volunteer to help support our community.

Dental or Medical Services

General Services 

For general medical services, check with your doctor’s office to see if they provide remote appointments (telehealth). Many offices and area medical groups offer remote visits which allow you to visit with a medical professional from the comfort of your home. This reduces your risk of contracting COVID-19.

Sick with COVID-19?

If you think you are ill with COVID-19, call your doctor immediately for screening.


Support Local Businesses and Places of Worship

The measures to slow the spread of COVID-19 are impacting our business community. If you’re able, consider purchasing food-to-go from Wyoming businesses. Many locations also offer gift cards that help with the immediate needs of our business community.

We've created helpful tips for places of worship that wish to provide worship services, review them on our coronavirus and places of worship page


State Executive Orders

Governor Whitner has issued temporary Executive Orders to mitigate the spread of COVID-19, You can review them all at Here is the latest Stay Home, Stay Safe Order to eliminate non-essential travel (Executive Order 2020-96).


Help Prevent the Spread of COVID-19 (Coronavirus)

The Centers for Disease Control and Prevention (CDC) offers steps you can take to help prevent the spread of respiratory diseases. Take everyday precautions:

  • Wear a mask when in public
  • Stay at least 6-feet away from other people
  • If COVID-19 is spreading in your community, keep your distance from other people
  • Clean your hands often
  • Wash your hands with soap and water for at least 20 seconds, after blowing your nose, coughing, or sneezing
  • Wash your hands with soap and water for at least 20 seconds after being in public
  • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol
  • Use a tissue or your sleeve when touching high-touch surfaces in public places, ex. door handles
  • Avoid touching your face, nose, and eyes
  • Clean and disinfect your home to remove germs
  • Clean surfaces you people touch a lot, ex. doorknobs and light switches
  • Avoid crowds, especially in poorly ventilated spaces
  • Your risk of exposure increases in crowded, closed-in settings with little air circulation
  • Avoid all non-essential travel including planes and cruise ships
  • Avoid close contact with people who are sick
  • Stay home when you are sick

Posted in: News & Announcements