Internal Affairs

Commendation Information

To commend or compliment the performance of a Wyoming Department of Public Safety employee you may notify the department either in writing or verbally.     If you chose to write a letter you can send it to:

Attn: Office of the Chief
Wyoming Department of Public Safety
2300 DeHoop Ave SW
Wyoming, MI 49509
Or email: Marcy Schaller

You can also phone the department, or stop in person, to commend the actions of an employee.     To reach someone by phone, please call 616-530-7309.     If you chose to stop in you will be put in contact with the supervisor of the employee,  or your information will be forwarded to the supervisor of the employee involved or to the on-duty commander.   The commander will forward the information through the proper chain of command to the office of the Director. You may also submit a compliment or commendation electronically, using the tool below.

Citizen Complaint Information

It is the policy of the Department to investigate ALL complaints filed against its employees or departmental policies and procedures. We believe that citizens' confidence in the integrity of the Department and its employees is paramount to providing the best service possible to our community.   A positive relationship between the police and the citizens we serve facilitates good police-citizen cooperation, which is vital to the Department's ability to achieve its goals.

If at any time a citizen feels they have been treated improperly by an employee of the Wyoming Department of Public Safety, they may file a complaint with the Department to determine if actions were proper and lawful.   To file a complaint, please call 616-530-7300 to express concerns.   Your call will be forwarded to a supervisor for initial information to be taken.   There may be times when a supervisor is able to explain actions taken to the satisfaction of the citizen thus resolving the concern at that level.   If the issue requires more in-depth investigation, it will be forwarded to command staff for follow-up and further action. You may also contact the Internal Affairs Lieutenant electronically, using the tool below.

Appeal Process

You will be notified in writing of the final disposition of your complaint when the investigation is complete.   If you do not agree with the outcome, you may appeal the decision to the Director of Public Safety.   You may contact Marcy Schaller, the Assistant to the Chief or call 616-530-7309.

If, after a review by the Director of Public Safety, you are still not satisfied with the final disposition, you may file an appeal with the City Manger for the City of Wyoming at 616-530-7272.

Commendation or Complaint Communication Tool

Use the form below to electronically submit a commendation or complaint regarding the actions of a Wyoming Police Officer or Firefighter. If you wish to be contacted about this submission, please be sure to enter your contact information.

This form is for Internal Affairs/Staff Conduct issues only! If you are trying to contact the Police Department about a non-emergency, not time sensitive situation and it is not related to internal affairs, please use our general feedback tool for your submission.

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