Information Technology

About the Information Technology Department

The mission of the Information Technology Department is to provide high quality technology-based information systems and communication services to City departments to support their business operations and service delivery to the community we serve.

The Department's goals are to:

  • Effectively manage the delivery of Citywide technology services.
  • Ensure a skilled, responsive, and innovative workforce that keeps current with evolving business-critical technologies.
  • Provide customers with high quality support and efficient technical resources that will advance the delivery of cost-effective and reliable public services.
  • Provide accurate information to enable confident decision making.

Organizational Structure

The Administrative Team is responsible for the overall management of the department; including leading technology initiatives across City government, technology planning, budget preparation, financial management and all technology-related purchasing activities.

The Operations & Infrastructure Team is responsible for supporting the City's evolving business processes in the installation, administration and maintenance of various systems encompassing enterprise applications, data storage, data archival, remote access, server and network security, local area networks, wide area networks and wireless networks.

The Applications Team is responsible for supporting the City's business processes using a myriad of software applications. We rely on a mixture of vendor supplied software and specialized in-house application development to meet the evolving needs of our customers.

 

Contact Information

Pat Firestone
Director of Information Technology


Information Technology Department
1155 28th St SW
Wyoming , MI 49509

Phone: 616-261-3524

Helpdesk: Ext. 3524
Fax: 616-261-7152 

Contact: Pat Firestone
Email: Information Technology


Hours
Monday - Thursday 
7:00 AM - 5:00 PM