You will receive a letter from the City of Wyoming with details on how to schedule your appointment.
If you have general questions regarding the AMI project, please contact the Utility Billing office at 1-616-530-7278.
Water Improvements
The City of Wyoming is launching a city-wide water meter replacement program to upgrade aging meters and install Advanced Metering Infrastructure (AMI). This initiative will improve water system reliability, enhance customer service, and support compliance with the State of Michigan requirements. Each item can be selected for more detailed information.
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Inspect water service lines. As of January 1, 2025, the State of Michigan Department of Environment, Great Lakes and Energy (EGLE) required the City to complete an inventory and inspection of its water service lines. The service line inspection project is complete; however, the City will continue to inspect water service lines.
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Install Advanced Metering Infrastructure (AMI). The City is transitioning from a manual meter reading system to an automated meter reading approach. This technology transition will require replacing each touchpad with one capable of transmitting water use information across a radio network.
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Replace aging water meters. As water meters age, they lose accuracy. If a water meter has reached the end of its useful life, it will be changed out during the visit when water service lines are inspected, and the AMI is installed.
Appointment Required 
Work will be completed in concentrated areas of the City over a three-year period. Customers will receive a letter from the City when work begins in your area.
Since most water meters are located inside homes or buildings, an appointment is required. Installation takes approximately 30 minutes, and water service will be temporarily interrupted during the process. There is no cost to you for this replacement.
If you received a letter, and would like to schedule an appointment, please contact the Utility Billing office at 1-616-530-7278.
What to Expect 
On the day of your scheduled appointment, a city employee will arrive with proper identification to complete the installation. Once complete, water service will be restored.
Do I need to be present for this?
An adult aged 18 years or older will need to be present to allow access to the water meter. Meters must be accessible per City Ordinance 86-31 and Section 8.4 of the City Council Policy Manual.
How you can help the project:
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Let family or tenants know about the upcoming improvements.
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Clear any obstructions from the water meter area.
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Ensure a property owner or representative (18 years or older) is present on the day of your scheduled appointment.
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Secure any pets while the city staff is present.