Office Specialist II
Department: Treasurer and Utility Billing
Department Head: Traci Shaffer, City Treasurer
Date Posted: 01/22/2026
Date Closing: 02/01/2026
Wage: $23.72-$29.48 per hour
An Equal Opportunity Employer
The City of Wyoming is
seeking an exceptional Office Specialist II to join our fast-paced Treasury
Department team. This position plays a critical role in utility billing and
work order processing, requiring accuracy, focus, and outstanding customer service.
Key Responsibilities
- Utility Billing & Work Orders: Process and review utility billing transactions, manage utility work orders, and ensure data accuracy.
- Data Entry & Review: Perform detailed
data entry and verification for financial and utility records.
- Customer Service Support: Provide
outstanding service via in-person, phone, and email to a diverse population,
addressing inquiries and resolving issues promptly.
- Financial Transactions: Handle
cash, accounts receivable, and other payment-related tasks.
- Team Collaboration & Process Improvement: Work closely
with colleagues to improve workflows and contribute to a positive team
environment.
What We're Looking For
- Ability to
maintain focus and precision in a busy, fast-paced setting with frequent
interruptions.
- Exceptional customer service skills for a diverse community.
- Strong organization skills and independent judgement to prioritize tasks.
- Desire to contribute to a team, support process improvements, and pursue career development opportunities.
- Adaptability to changing priorities while maintaining discretion with sensitive information.
Why Join Us
- Monday – Thursday, four-day workweek (38 hours/fulltime)
- Paid leave time including holidays,
sick, vacation, and personal days
- 12% employer-paid retirement package which includes a defined contribution
and post-employment health plan
- Comprehensive health insurance with no deductible
- Employer -paid dental, vision, and life insurance
- Employer commitment to education, training, and development
- Free access to an Employee
Assistance Program
If you
thrive in a high-volume, detail-oriented environment and want to make a
meaningful impact, we want you on our team!
Should an applicant need any disability related accommodations or other consideration in
the application process, please notify our human resources department upon
submittal of application by email at hr_fax@wyomingmi.gov.